Strong Leadership In The Face Of Tragedy: Contractor Evolution
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Breakthrough Academy’s annual “Turnaround of the Year” award is given to the entrepreneur who has achieved extraordinary growth despite facing great adversity.
That's a fancy way of saying it goes to the man or woman who's been through some seriously heavy stuff and come out the other side.
This year's winner was Stephen Osborne of The Osborne Company.
And 2021 was not kind to Stephen.
His father, David, the founder of the company, passed away very suddenly and unexpectedly.
Infighting amongst siblings ensued, everyone wanting their cut.
Adding insult to injury, a group of non-construction consultants hired by family members, unbeknownst to him, forced him to step down as president.
As grief and conflict ripped through the family, the business suffered too: their Net Profit dropped down to 1.7%, and the business was hanging on by a thread.
Fast forward two years, and the Osborne company is on trend to do north of 15MM, with a super healthy 15% net. The team is the happiest and most functional it’s ever been, and they’ve become of the largest EV charging station installers in the US.
The conversation that follows is about HOW Stephen got through the darkest time in his life, steered his father's company and legacy away from financial ruin, and won the Turnaround Of The Year Award.
00:00 - Intro
00:02:30 - 2021: the year that almost broke Stephen (but didn't)
00:12:48 - Business Challenges + Personal Loss
00:18:28 - Maintaining the composure to lead your team while grieving
00:31:21 - How Stephen steered The Osborne Company away from financial ruin
00:42:26 - How do major setbacks make you a better leader?
00:44:55 - Stephen's BHAG
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Wed, August 9, 2023